Refund Policy

At Bellier, we believe in creating products you’ll genuinely enjoy using. If you’re not completely satisfied with your purchase, we’re here to help.

30-Day Money-Back Guarantee

You may request a return within 30 days of receiving your order.

To be eligible for a refund, the item must be:

• Unused
• In its original packaging
• In the same condition in which it was received

Items that have been used, damaged after delivery, or returned without their original packaging are not eligible for a refund.

How to Start a Return

To request a return, please contact our customer support team within 30 days of delivery.

Please include:

• Your order number
• Your full name
• The reason for your return

Our team will provide you with return instructions.

Return Shipping

Unless the item arrived damaged, defective, or incorrect, customers are responsible for the cost of return shipping.

We recommend using a tracked shipping service, as Bellier cannot be responsible for returns lost during transit.

Refunds

Once your returned item has been received and inspected, we’ll notify you of the outcome.

If approved, your refund will be issued to your original payment method. Please allow 5–10 business days for the refund to appear on your account, depending on your bank or payment provider.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you received the wrong item, please contact us within 7 days of delivery with photos of the issue. We’ll arrange a replacement or refund at no additional cost.

Non-Returnable Items

We cannot accept returns for:

• Used products
• Products returned after the 30-day return period
• Items not in their original condition due to customer misuse
• Gift cards (if applicable)

Questions

If you have any questions about your return or refund, our support team is always happy to assist.